Privacy Policy

maasnutrition.com respects your privacy. This policy explains what personal information we collect through this website, why we collect it, how long we keep it and the choices you have.

1. Who we are

maasnutrition.com is an animal feed supplement manufacturer based at Himmatnagar, Gujarat, India. We are the data controller responsible for the personal information described in this policy. Where this policy says "we", "us" or "our", it means maasnutrition.com.

2. Information we collect

Information you give us

We only collect the details you choose to send us. When you use the contact form or subscribe to our newsletter we may collect:

• Your name and, if you provide it, the company or farm you represent;
• Your email address and telephone number;
• Your country or region;
• The enquiry type you select and the message you write, which may include details about your livestock, farm or business;
• Any other information you include when you call, email or message us on WhatsApp.

Information collected automatically

As with most websites, our server and analytics tools may record technical information when you visit, including your IP address, browser type and version, device type, the pages you view, the page you arrived from and the date and time of your visit. This information is used in aggregate to keep the site secure and to understand which pages are useful.

3. How we use your information

We use the information described above to:

• Respond to your enquiry and provide the product, pricing, dosage or dealership information you asked for;
• Send you our newsletter or product updates where you have subscribed and not opted out;
• Keep a record of enquiries so that we can follow up and provide after-sales support;
• Operate, maintain and secure the website, and diagnose technical problems;
• Understand how visitors use the site so we can improve its content;
• Comply with our legal, tax, accounting and regulatory obligations.

We do not sell your personal information. We do not use the contents of your enquiry for automated decision-making or profiling.

4. Cookies and similar technologies

This site uses a small number of cookies and similar technologies, including one that remembers whether you have dismissed our cookie notice. Cookies used for analytics are only set once you accept them. Full details, including how to withdraw your consent, are in our Cookie Policy.

5. The basis on which we process your information

• Your consent. When you submit the contact form, subscribe to our newsletter or accept analytics cookies, you consent to the processing described here. You may withdraw that consent at any time.
• Our legitimate interests. In responding to enquiries, protecting the website from abuse and understanding which pages visitors find useful.
• Legal obligation. Where we are required to keep records for tax, accounting or regulatory purposes.

6. When we share information

We share personal information only in the limited circumstances below.

• Service providers. Our hosting provider, email and website infrastructure providers process data on our behalf under contract. They may only use it to provide their service to us.
• Our own team and dealers. Your enquiry may be passed to the regional sales or technical team member or authorised dealer best placed to help you.
• Legal requirements. Where we are required to disclose information by law, court order or a lawful request from a public authority.
• Business transfers. If our business or assets are reorganised, merged or sold, information may transfer as part of that transaction. We will tell you before your information becomes subject to a different privacy policy.

7. How long we keep information

Enquiries are kept for as long as needed to help you and to maintain our business records, normally no longer than three years from our last contact, after which they are deleted. Newsletter subscriptions are kept until you unsubscribe. Server and analytics records are kept in aggregate form for a maximum of twenty-six months.

8. How we protect information

This website is served over an encrypted (HTTPS) connection, and access to stored enquiries is limited to a small number of authorised staff. We take reasonable technical and organisational precautions against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, so we cannot promise absolute security — but we will notify you and the relevant authority without undue delay if a breach affecting your rights occurs.

9. Your rights and choices

Subject to applicable law, you may ask us to:

• Confirm whether we hold personal information about you, and give you a copy of it;
• Correct information that is inaccurate or incomplete;
• Delete information that we no longer have a lawful reason to keep;
• Restrict or object to certain processing, including direct marketing;
• Withdraw consent you have previously given;
• Receive the information you provided in a portable, machine-readable format.

To exercise any of these rights, email us using the address below. We will respond within the period required by law. You also have the right to complain to your local data protection authority.

10. Children

This website is intended for farmers, veterinary professionals, dealers and business customers. It is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18. If you believe a child has sent us information, please contact us and we will delete it.

11. Links to other websites

Our pages may link to third-party sites such as social media platforms or WhatsApp. We are not responsible for the privacy practices of those sites; please read their own policies before providing information to them.

12. Changes to this policy

We may update this policy from time to time, for example if we add a new feature to the site or if the law changes. The date shown at the top of this page always reflects the most recent version. Material changes will be highlighted on this page.

13. Contact and grievances

If you have any question about this policy, or wish to make a complaint about how your information has been handled, please contact our privacy team using the details below. We will acknowledge your request and work with you to resolve it.